Your privacy matters to us.

At Retten, we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal and business data when you use our app, web platform, or services. We believe in transparency and want you to feel confident that your information is secure.

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Privacy Policy for Retten

Effective Date: 21st July 2025

1. Introduction

Welcome to Retten ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the App.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

a. Personal Data You Provide to Us

  • Account Information: When you register for an account, we collect personal information such as your name, email address, and authentication credentials (like a password), which are managed securely through Firebase Authentication.
  • Transaction and Document Data: The primary function of our App is to help you store and manage your documents. We collect the data you voluntarily provide, which may include document types, financial information, and images or scans of your documents. This content is stored securely using Firebase Firestore and Firebase Storage.


b. Information We Collect Automatically

  • Usage Data: We use Firebase Analytics to collect information about your activity in the App, such as the features you use and the frequency of your sessions. This helps us understand how to improve the App.
  • Crash and Performance Data: We use Firebase Crashlytics to automatically collect information about crashes and performance issues to help us diagnose and fix bugs.


3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Create and manage your account and enforce plan limits.
  • Communicate with you about service updates and security alerts.


  • Monitor and analyze usage and trends to improve your experience.
  • Detect and prevent fraudulent activity.


4. How We Share Your Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

  • With Third-Party Service Providers: We use secure cloud platforms to operate our App (Authentication, Firestore, Storage, Analytics, Crashlytics). These services are contractually bound to protect your data.
  • For Legal Reasons: We may disclose your information if required by law or to protect our rights and the safety of our users.


  • Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets.


5. Data Storage, Security, and Retention

We use administrative, technical, and physical security measures, leveraging secure infrastructure, to help protect your personal information. We retain your data for as long as your account is active or as needed to provide you with our services.



6. Your Data Rights and Choices

You have rights concerning your personal data, including the right to access, update, or delete your information. You can manage your data within the App's settings or by contacting us directly to request account deletion.



7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.



8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

it@rettenwork.com


By using our App, you acknowledge that you have read and understood this Privacy Policy.